Mr. Neil Allan Chan Some
Head of Retail Operations, National Bank of Dubai

Key roles and accountability:

• Ensuring effective management and control in the following areas;
  • Cash Services
  • Account Relationship Centre (account opening)
  • Cheque Processing Centre
  • Retail Credit Operations (Loan Administration)
  • Card Operations
  • London / Jersey Processing
  • FD & IPP
• To ensure that transactions are processed efficiently, accurately and that updated systems and controls are in place to mitigate risk;
• To explore opportunities for automation and outsourcing in order to improve efficiency.